Is it real? Start here...

If you have obtained a ticket and you want to check it's real, the first step is to check the code using the tool on this page.

Lost it?

All our tickets have a unique code. If you purchased your ticket online and it gets lost, stolen or copied we can cancel that ticket and issue a replacement. Email to report your ticket lost or stolen.

Think you can fool us?

This page can't detect all forgeries - like an exact copy of a ticket with an identical code. This type of forgery will be caught later on as our door security system won't allow the same code to be used twice. In fact it will catch people just after they have walked in front of the CCTV cameras, which is very convenient for us.

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